What is the first step when handling a patient exhibiting threatening behavior in the emergency department?

The first step when handling a patient exhibiting threatening behavior in the emergency department is to follow safety protocols. This is crucial in ensuring the safety of not only the patient but also other patients, staff, and visitors in the emergency department. Safety protocols typically include assessing the situation for immediate threats, implementing de-escalation techniques where appropriate, and using protective measures like alerting security or calling for additional staff support if needed.

Following safety protocols creates a structured approach to managing potentially volatile situations. It ensures that the handling of the patient is performed in a controlled manner, reducing the risk of harm and allowing for a safer environment. Only after proper safety measures are in place can other actions, such as providing medical care or involving family, be considered effectively.