What role does a social worker play in the emergency department?

A social worker in the emergency department primarily assists patients facing psychosocial issues and helps connect them with necessary resources after discharge. This role is critical in addressing the non-medical needs of patients, such as emotional support, mental health evaluations, and ensuring that patients have access to community resources, housing, or follow-up care. Social workers are trained to assess the social factors affecting a patient's health and well-being, which can significantly impact recovery and overall quality of life.

The focus of their work allows them to bridge the gap between medical care and the social services that patients may require, making their involvement essential for holistic patient care. This expertise is particularly valuable in emergency settings where patients frequently present with urgent needs that extend beyond medical issues. By addressing these psychosocial factors, social workers contribute to more comprehensive patient care and improved outcomes post-discharge.